Refund Policy

We offer a 30-day money-back guarantee on Fluventra Pro subscriptions. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team at support@fluventra.com and we'll help you.

Paddle's own Refund Policy applies to the processing of refunds.

You can cancel your Pro subscription at any time from Settings → Billing, or through Paddle. Cancelling stops future renewals; you keep Pro access until the end of your current billing period, and your missions and documents remain accessible on the Free plan.

New Pro subscriptions include a 7-day free trial. If you cancel before the trial ends, you won't be charged. If you're charged in error, contact us and we'll refund it.